Heating Emergencies:

• Boiler breakdowns (no heating or hot water)
• Radiator leaks and bursts
• Central heating system failures
• Gas leaks (safe isolation and repair)
• Carbon monoxide alarm triggers
• Frozen pipes and heating systems

Plumbing Emergencies:

• Burst pipes and major leaks
• Blocked drains and toilets
• Water tank overflows
• Tap and valve failures
• Shower and bath emergencies
• Water supply interruptions

Emergency response even on:

• Weekends
• Bank holidays
• Christmas Day
• New Year’s Day

Our Response Times

Critical emergencies (flooding, gas leaks, no heating in winter):

• Response: Within 2 hours
• Most common resolution: Same visit
• We stay until it’s safe and controlled

Urgent issues (boiler breakdown, major leaks):

• Response: Within 4 hours
• Average fix time: 2-3 hours
• If parts needed: Temporary solution provided

Priority calls (heating loss, significant problems):

• Response: Same day or next morning
• Full diagnosis provided
• Permanent solution scheduled

Why Choose Our Emergency Service

We come prepared:

• Fully stocked vans (90% of parts on board)
• Professional leak detection equipment
• Thermal imaging cameras
• Gas safety testing equipment
• Emergency repair materials

You get peace of mind:

• Gas Safe registered engineers
• All work guaranteed for 12 months
• Clear pricing before we start
• Professional, respectful service

We solve it properly:

• Permanent fixes, not temporary patches
• Identify root causes
• Prevent future emergencies
• Honest advice on repair vs replace

Real Emergency Situations We Handle

“Water pouring through the ceiling”

• Locate and isolate the leak
• Stop the water flow
• Assess and repair damage
• Check for additional issues

“No heating and it’s freezing”

• Rapid boiler diagnosis
• Emergency repairs or replacement parts fitted
• Temporary heaters provided if needed
• Full system check for safety

“Smell of gas in the house”

• Immediate safe isolation
• Gas leak detection and location
• Emergency repairs
• Full safety certification

“Blocked toilet overflowing”

• Professional drain clearance
• Camera inspection if needed
• Prevention advice
• Sanitisation service

When to Call Emergency vs Next Day

Call immediately if:

• You can smell gas
• Water is flooding your property
• You have no heating in freezing weather
• Boiler showing dangerous fault codes
• Visible sparks or burning smells
• Sewage backup into property

Can wait until morning:

• Slow dripping tap
• Single radiator not working
• Lukewarm (not cold) water
• Minor toilet leak
• Boiler making noise but working

Unsure? Call anyway – we’ll advise you honestly.

How It Works

1. Call us: 07375 038371 – answered 24/7
2. Describe the problem: We assess urgency
3. Get your arrival time: Usually within 2-4 hours
4. Engineer arrives: Fully equipped and ready
5. Problem diagnosed: Clear explanation provided
6. Price agreed: No surprises, your approval needed
7. Work completed: Tested and certified
8. Follow-up: We check in next day

Areas We Cover

Full emergency coverage across:

• Northampton
• Milton Keynes
• Bedford
• Wellingborough
• Kettering
• Surrounding 30-mile radius

Further afield? We’ll still try to help or recommend a trusted engineer.